Privacy Policy

1. Introduction

Eddie’s Painting respects your privacy and is committed to protecting the personal information you choose to share with us. This Privacy Policy explains how information may be collected, used, stored, and protected when you visit our website, request an estimate, submit a contact form, call us, or otherwise communicate with Eddie’s Painting.

By using this website, you acknowledge the practices described in this Privacy Policy. If you do not agree with this policy, please discontinue use of the website.

2. Information We May Collect

We may collect personal information that you voluntarily provide when contacting Eddie’s Painting or requesting information about our services. This may include:

• Your name.
• Your telephone number.
• Your email address.
• Your city or general project location.
• Information about the painting or refinishing services you are requesting.
• Details you choose to include in a contact form, message, or estimate request.
• Any other information you voluntarily provide to us.

3. Information Collected Automatically

When you visit our website, certain information may be collected automatically by the website, hosting provider, analytics services, security tools, or other technologies used to operate the site. This information may include:

• Internet Protocol (IP) address.
• Browser type and browser version.
• Device type.
• Operating system.
• Pages viewed on the website.
• Referring website or source.
• Date and time of your visit.
• General geographic information based on your IP address.
• Website interaction and performance information.

This information is generally used to operate, maintain, secure, and improve the website and to understand how visitors use the site.

4. How We Use Information

Information collected through this website may be used for legitimate business purposes, including:

• Responding to questions and inquiries.
• Providing requested estimates or consultations.
• Communicating with you regarding a potential or existing project.
• Providing customer service.
• Scheduling appointments or project visits.
• Improving our website, services, and customer experience.
• Monitoring website performance and security.
• Preventing fraud, spam, misuse, or unauthorized activity.
• Complying with applicable legal or regulatory requirements.

We do not use personal information for purposes that are materially different from those described in this Privacy Policy without providing appropriate notice where required.

5. Contact Forms and Estimate Requests

If you submit a contact form or request a free estimate through the website, the information you enter may be transmitted to Eddie’s Painting and to third-party service providers used to process or deliver the form submission.

Information submitted through a form should be limited to information reasonably necessary for us to respond to your request. Please do not submit highly sensitive personal or financial information through a website contact form.

6. Telephone Communications

If you call Eddie’s Painting, we may receive your telephone number and any information you voluntarily provide during the conversation. Information provided by telephone may be used to answer questions, prepare estimates, schedule appointments, and communicate regarding your project.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help the website function correctly, remember preferences, analyze website traffic, maintain security, and improve performance.

Cookies are small data files stored on your device by your web browser. Some cookies may be necessary for basic website functionality, while others may be used for analytics or other website features.

Most browsers allow you to control or delete cookies through browser settings. Disabling certain cookies may affect the functionality of portions of the website.

8. Analytics and Website Performance

Eddie’s Painting may use third-party analytics or website performance tools to understand how visitors interact with the website. These services may collect information such as page views, device information, approximate location, referral source, and browsing activity.

Information collected through analytics services is generally used to measure website traffic, diagnose technical issues, and improve the website experience.

9. Third-Party Service Providers

We may use third-party companies or service providers to assist with website hosting, website forms, analytics, security, communications, scheduling, website maintenance, and related business functions.

These providers may have access to information only as reasonably necessary to perform services on our behalf, subject to their own privacy practices and applicable legal requirements.

10. Sharing of Personal Information

Eddie’s Painting does not sell your personal information in exchange for money.

Personal information may be disclosed in limited circumstances, including:

• To service providers assisting with website or business operations.
• When necessary to provide a service you have requested.
• To protect the rights, safety, or property of Eddie’s Painting or others.
• To investigate fraud, security issues, or misuse of the website.
• When required by law, court order, subpoena, or other legal process.
• In connection with a business transfer, merger, acquisition, or similar transaction.

11. Data Security

Eddie’s Painting takes reasonable administrative and technical measures designed to protect information from unauthorized access, disclosure, loss, alteration, or misuse.

However, no internet transmission, website, electronic storage system, or security method can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of information transmitted through the website.

12. Data Retention

Personal information may be retained for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, satisfy legal obligations, resolve disputes, and protect our legitimate business interests.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

13. Third-Party Websites and Links

Our website may contain links to websites, social media platforms, review websites, maps, scheduling services, or other services operated by third parties.

Eddie’s Painting is not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage visitors to review the privacy policies of any third-party websites they choose to visit.

14. Social Media

Our website may include links or features associated with third-party social media platforms. If you interact with those services, the social media provider may collect information according to its own privacy policy.

Your interactions with social media platforms are governed by the policies and terms of those platforms rather than this Privacy Policy.

15. Children’s Privacy

This website is intended for individuals seeking professional painting and related services and is not directed toward children under the age of 13.

Eddie’s Painting does not knowingly collect personal information from children under 13 through this website. If we become aware that such information has been provided, we may take reasonable steps to delete it.

16. California Privacy Rights

California residents may have certain privacy rights under applicable California law. Depending on the law and whether it applies to the business and information involved, these rights may include the ability to request information regarding personal information collected, request correction or deletion of certain information, or exercise other rights provided by law.

Not every California privacy law or requirement applies to every business. Eddie’s Painting will respond to valid privacy requests as required by applicable law.

17. Do Not Track Signals

Some web browsers offer a “Do Not Track” setting. Because there is not currently a universally accepted industry standard governing how websites must respond to all Do Not Track signals, our website may not respond to every such signal.

18. Your Choices

You may choose not to provide personal information through the website. However, certain information may be necessary for us to respond to an inquiry, provide an estimate, or communicate regarding a requested service.

You may also adjust browser settings to manage cookies or similar technologies.

19. Changes to This Privacy Policy

Eddie’s Painting may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology, legal requirements, or services.

When changes are made, the revised policy may be posted on this page with an updated “Last Updated” date. We encourage visitors to review this page periodically.